Position Description:
The SCM SAP/Order Management Analyst will be responsible for assisting the VOR and Uptime Assist team on escalation inquiries and Order Management Modernization project
Skills Required:
VOR Case Resolution Proactive Communication Order Management Modernization Project Support System Utilization
Experience Required:
3 Years Previous experience with SAP CRM or SPP preferred
Experience Preferred:
Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Visio) Excellent communication and interpersonal skills, with a proven track record of successful customer interaction Comfort level in directly contacting dealers to facilitate transactions and resolve customer issues Ability to quickly learn and navigate multiple systems, including Microsoft Dynamics, Bill of Material System, D2D Link, Electronic Catalog, and order processing Strong analytical and problem-solving skills Ability to work independently and as part of a team
Education Required:
Associate's degree or higher preferred
Why work with us? We are a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work with us, not only do you get health and dental benefits on the first day of employment, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! We are an EOE, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. https://www.optechus.com/eeo_self_identification/